Terms of service

1. The service

Photomitra is online software for photographers: delivering event photos to guests, album selection, e-albums, portfolio websites, studio tools and an archive vault. We may improve or change features; we will not remove a core feature you pay for without notice.

2. Your account

• We create your studio account with you. Keep your sign-in details private; you are responsible for what happens under them.
• You must be at least 18 and able to enter a contract for your business.

3. Your content and your guests

• Photos and content you upload stay yours. You give us permission to store, process and show them only to run the service for you.
• You confirm you have the right to upload and share the photos, and you are responsible for telling your clients and guests that you use Photomitra. Guests give their own consent before the selfie photo search.
• For guests' personal data, you decide why it is collected and we process it for you, as our privacy policy describes.

4. Fair use

Do not use Photomitra for anything unlawful, to upload content you have no right to, to harm or harass anyone, or to break or overload the service. We may suspend an account that does, after telling you why where we can.

5. Prices and payment

• The plan costs ₹1,000 a month or ₹10,000 a year, paid in advance. If we add paid extras (such as more archive space), their prices are on the pricing page before you choose them.
• Your first event is free: the first event is free, with no obligation to continue.
• We tell you at least 30 days before any price change applies to you.

6. If a payment is missed

If a payment is overdue, your account turns read-only after 15 days, we contact you before anything is deleted, and your data is deleted on day 45. Download anything you want to keep before then.

7. Cancelling

You can cancel any time. How payments end and when refunds apply is in our refund & cancellation policy. After cancelling, your data follows the same timeline as section 6 unless you ask us to delete it sooner.

8. Availability and backups

We work to keep Photomitra available and back up the database daily, but no online service can promise to be available every minute. Keep your original files (the archive vault is designed for this).

9. Liability

Photomitra is provided as it is. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability for any claim is limited to the fees you paid us in the 12 months before it.

10. Changes, law and contact

We may update these terms; we will tell you by email before important changes apply. These terms are governed by the laws of India. Contact: hello@photomitra.com.