Security & privacy
Guests' photos, handled with care
A face is personal data. Photomitra was built for India's Digital Personal Data Protection Act from the start: guests agree first, keep control, and their data doesn't outlive the event.
For guests
What happens to a selfie
Consent first
A clear screen explains the photo search before any selfie; a parent or guardian agrees for a child.
The selfie isn't saved
It is turned into a numeric face template to find the guest's photos; the image itself is discarded.
Deleted with the event
Face templates are deleted together with the event's photos: 24 hours after the event by default, 30 days at most.
Only their photos
A guest sees the photos they're in; the full gallery opens only if the studio chooses.
Delete my data
Guests can delete their own data from the photo page at any time.
Never used for training
We don't use guests' photos or faces to train AI models, and never sell data.
For studios
How your work is protected
Encrypted connections
HTTPS on every page and download, encrypted storage at our providers. Cameras send over FTP, which most cameras can't encrypt: each camera has its own login you can change.
Private links and PINs
Photo links that expire, optional 4-digit PINs on client links, and limits on wrong guesses.
Studios kept apart
Each studio sees only its own events, photos and clients.
Hidden from search
Client galleries, albums and photos are never indexed by search engines.
Every admin action logged
Our own team's actions on any account are recorded in an audit log.
Daily backups
The database is backed up every day to a separate place.
Where data is kept
Servers in Mumbai, photos on a fast global network
We say exactly where each kind of data lives.
| Our servers and database | AWS, Mumbai (India) |
|---|---|
| Archive vault (your originals) | AWS, Mumbai (India) |
| Event photos and previews for guests | Cloudflare R2, a global network |
| Daily database backups | AWS S3, kept apart from the server |
Privacy requests
To access, correct or delete personal data, write to privacy@photomitra.com. Read the full privacy policy.
Found a security issue?
Please tell us privately at security@photomitra.com. We read every report and fix confirmed issues quickly.
Make your next event live
Book a 20-minute demo on a call or WhatsApp. We set up your studio with you, and your first event is free.