Refund & cancellation policy
Last updated 10 October 2026
We want you to pay only for something that works for your studio. That's why your first event is free: you see Photomitra at a real event before paying anything.
Cancelling
You can cancel any time by WhatsApp or by email to billing@photomitra.com. Your account stays fully working until the end of the period you have paid for.
Monthly plan (₹1,000 a month)
Cancel before your next payment and you won't be charged again. Months already started are not refunded.
Yearly plan (₹10,000 a year)
- Cancel within 14 days of payment for a full refund.
- After 14 days the plan runs to the end of the year; the remaining months are not refunded.
Paid extras
If you choose a paid extra (when we offer them, such as more archive space), it is billed as shown when you choose it, and stops when you remove it. Extras already used are not refunded.
Payments made by mistake
A duplicate or mistaken payment is refunded in full.
How refunds are paid
Refunds go back to the account or UPI ID you paid from, within 7 working days of approval. Write to billing@photomitra.com with your studio name and the payment date.